Bios logo, IT services in Ottawa–Gatineau bios
Managed IT services — our specialty

Your IT team,
for a fixed monthly cost

Bios is a managed service provider (MSP). Our specialty: managing your IT for you. We become your IT team, for a fixed amount every month. And AI is built into everything we do, which makes us leaders in the field.

Every month, no surprises
Fixed cost
Monitoring by AI and our team
24/7
Team for all your IT
1
Your monthly contract includes AI built in
  • Tech support for your employeesSupport
  • 24/7 monitoring and preventive maintenanceProactive
  • Microsoft 365 and device managementCloud
  • Cybersecurity and verified backupsSecurity
  • Complete IT documentationReport
  • Advice and planningStrategy
Why a fixed cost? You know exactly what you pay. And since we don’t bill by the hour, our interest is the same as yours: keeping everything running.

What’s an MSP?

We don’t just show up
when something breaks

A managed service provider takes care of all your IT, continuously, for a fixed monthly fee. Instead of calling a technician by the hour when something breaks, you hand your IT to a team that monitors, maintains and improves it every day.

In practice, Bios becomes your IT department: your employees call us directly, we deal with your vendors for you, and you get a clear report on the state of your IT.

Hourly break-fix or managed services?
HourlyBios managed services
BillVariableFixed every month
ResponseAfter the outageBefore the outage
MonitoringNone24/7, AI and people
Your systemsExplained again every timeDocumented and known
Provider’s interestThe more it breaks, the more they billThat everything works

What changes for you

01

We are your IT team

No need to hire a technician. You get our whole team and its expertise, from day-to-day support to strategy.

02

A predictable budget

A fixed amount every month, based on the size of your business. No more surprise bills after an outage.

03

Prevention first

Updates, backups, disk or security alerts: we fix problems before they stop your employees.

04

AI in everything we do

Monitoring, ticket triage, security, documentation, reporting: AI works at every step, and our team stays in charge. That’s what makes us leaders in the field.

05

One number to call

Microsoft, your internet provider, your printer or your accounting software: we handle it and talk to your vendors for you.

06

You keep the big picture

A complete, up-to-date report on your IT, and clear updates on what was done, what was blocked and what’s coming next.

Ready to hand your IT to a real team?

Free 30-minute assessment: we review your IT and propose a fixed monthly plan suited to your business.

Book my free assessment